Welcome to IDEASTECH

Simplifying Your Business Operations with Professional Virtual Back Office Support

At IdeasTech BPO, we specialize in providing high-quality, affordable virtual back-office services to restaurants and local businesses across the United States. Whether it’s carry out, delivery & plan ahead orders, we handle the tasks behind the scenes so you can focus on growing your business and delighting your customers.

OUR Include SERVICES

With rates starting at just $7 per hour, our services are designed to fit your business’s budget and help you scale.

01 Customer Support

02 Data Entry & Admin Services

03 Remote Staff Solutions

Order Taking & Management

Managing customer orders is a key part of running a restaurant or local business. Our team ensures every order is taken accurately, processed in real-time, and delivered to your system seamlessly. Phone, Online & App Order Handling Real-time Order Management Custom Order Management Solutions Upselling & Cross-selling Opportunities

Delivery Fulfillment Coordination

From order confirmation to delivery tracking, we ensure that your delivery process runs smoothly. Whether you’re using third-party services like UberEats or handling in-house deliveries, we’re here to help. Third-Party Delivery Management (UberEats, DoorDash, etc.) Order Tracking & Notifications Delivery Optimization Customer Feedback Management

Social Media & Digital Marketing

In a digital-first world, r. Our team can help you craft and execute a social media strategy that drives engagement, builds your brand, and grows your customer base. Social Media Account Management (Facebook, Instagram, etc.) Content Creation & Posting Paid Ads & Campaigns Customer Engagement & Reputation Management

Customer Success & Services

Delivering outstanding customer service is crucial for maintaining client satisfaction and building long-term loyalty. Our dedicated team is always ready to respond to customer inquiries, efficiently address concerns, create a consistently positive experience with every interaction. 24/7 Phone & Email Support Live Chat Management Complaint Resolution Customer Retention Strategie

Admin Assistance & Data Entry

We offer comprehensive administrative support to handle time-consuming tasks like data entry, document management, and scheduling, allowing you to focus on your core business. Data Entry & Database Management Appointment Scheduling & Calendar Management Invoice & Payment Processing Document Organization & Filing

Remote Employee Management

Our solutions enable seamless communication, real-time collaboration, and performance tracking no matter where your employees are located. Employee Onboarding and Training Integration with Payroll and HR Systems Time Tracking and Attendance Monitoring Customizable Notifications and Alerts Mobile-Friendly Management Apps for on-the-go oversight

PRICING

Affordable Back Office Support & Digital Solutions Starting at $8 / hour At Ideas Tech BPO, we provide cost-effective solutions to local businesses, offering a wide range of services at an affordable rate of $8 / hour. Whether you need virtual support or any digital solutions, we have flexible pricing plans to suit your business needs.

$8/hour for standard back-office services

No long-term contracts: You pay only for what you need

Scalable services: Add more hours or services as your business grows

Our Mission depends on your growth

Our mission is simple: to provide reliable, affordable virtual support, digital solutions, and custom technology development that enables local businesses to grow, improve efficiency, and deliver exceptional service to customers.

Industries We Serve

We specialize in helping restaurants and local businesses succeed, but our services are adaptable to a wide variety of industries:

Restaurants & Cafés

Retail Stores

E-commerce Businesses

Health & Wellness Providers

CONTACT US

Are you ready to take your business to the next level? Whether you're a startup looking to establish a strong digital presence or an established company seeking to streamline operations and boost efficiency, we’re here to help. Our team offers affordable, high-quality solutions tailored to your unique needs—including back-office support and custom software built to scale with your business.

Phone: +1 888-385-4605
Email: director@ideastechbpo.com
Location: 528 Greenleaf Dr, Mesquite, TX 75149
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM